Welcome to the Port Lincoln Aboriginal Health Service. We are an Aboriginal Community Controlled Health Service providing primary health care to clients in Port Lincoln and surrounding areas.
Accessing PLAHS Health Services
- In case of emergency call 000
- Transport Service is available from 9:00am until 4:00pm on a daily basis.
- You can call PLAHS Reception on 08 8683 0162 or visit PLAHS during the week, Monday to Friday between 8.30am and 5.00pm to make an appointment, to ask about test results and/or booking transport to appointments or to talk to a staff member.
- The clinic is closed between 12.30 and 1.30pm for lunch.
- Disability access to the clinic is available for clients and community.
- After hours, please present to Accident & Emergency at the Port Lincoln Hospital (08 8683 2200), Oxford Terrace, Port Lincoln.
- Let Reception know if you need a long appointment, a Telehealth appointment or a Home Visit (sometimes available)
- ‘Walk in’ clients will also be assessed by the clinical team. Let Reception know when you arrive at the Clinic.
Doctors Availability
Monday
Dr Alex Van Rooijen
9:00am – 12:00pm
2:00pm – 4:00pm
Tuesday
Dr Alex Van Rooijen
9:00am – 12:00pm
2:00pm – 4:00pm
Dr Lauren Christian
9:00am – 12:00pm
2:00pm – 4:00pm
Wednesday
Dr Lauren Christian
9:00am – 12:00pm
2:00pm – 4:00pm
Thursday
Dr Alex Van Rooijen
9:00am – 12:00pm
2:00pm – 4:00pm
Dr Lauren Christian
9:00am – 12:00pm
2:00pm – 4:00pm
Friday
Dr Alex Van Rooijen
9:00am – 12:00pm
2:00pm – 4:00pm
Interpreter
If you need a translator or Interpreter, let Reception staff know and they can contact either, SA Interpreting and Translating Centre on (08) 8226 1990 or NAATI (National Accreditation Authority for translators and Interpreters) on (08) 8410 5233.
Privacy & Disclosure
Management of client health information: Your medical information will be kept secure and confidential. We will treat your personal information as strictly private and confidential. We will only use or disclose it for purposes directly related to your care and treatment. PLAHS will work closely with other agencies to coordinate the best support for you and your family. Your informed consent for the sharing of information will be sought and respected.
Child Safe Environment Statement
Port Lincoln Aboriginal Health Service as a Child Safe Environment
The Port Lincoln Aboriginal Health Service acknowledges its responsibility to uphold and promote the safety and wellbeing of children and young people and to respect and listen to the opinions of the children and young people who access our services.
The Port Lincoln Aboriginal Health Service recognises the importance of developing and implementing systems which protect children and young people from risk of harm and fostering a culture of safeguarding children and young people.
As such, the Port Lincoln Aboriginal Health Service commits to the following principles:
- Respect: We will treat everyone equally, regardless of who they are or their age. We will ensure that everyone feels safe, welcome and respected.
- Inform: We will ensure that children and young people are informed of their physical, emotional and online rights and what actions to take if they feel unsafe.
- Family and community: Where it is safe to do so, we will involve families and communities in our approach to child safety and wellbeing. As a community controlled Health service with a commitment to the local Aboriginal community, PLAHS employs Aboriginal Health Workers and staff to ensure a culturally safe environment.
- Help: We will help children and young people to work towards their goals in life.
- Safety: We will ensure that children and young people feel safe and comfortable using the Health service. All staff at PLAHS will be supported to safely disclose risks of harm to children or young people. We will take seriously, and act immediately in relation to, any reports of child abuse.
- Staff: We will ensure that all staff have been appropriately screened and trained to work positively with children and young people.
- Include children in decisions: We will seek input and feedback from children and young people and empower them to participate in decisions affecting their lives or care.
- Give voice: We will help children and young people to voice their concerns and complaints about PLAHS, and we will take their input seriously.
- Safe environment: We will ensure that our physical and online environments promote safety and wellbeing.
- Policies and procedures: We will document, regularly review and continuously improve our policies and procedures to promote and uphold child safety and wellbeing.
If you have concerns or wish to discuss any issues with PLAHS, contact the CEO or a staff member you know and trust.
Phone: 8683 0162
Additional Information
Participation: You have the right to be included in decisions and choices about your health care. During your visit, PLAHS staff will discuss treatment plans with you. You are encouraged to take part in these plans, to ask questions and talk with other health care providers and family before making decisions. 10 tips for Safer health Care has been developed to help clients take a responsible role in decisions affecting their health care.
Reminder system/recalls: PLAHS is committed to preventative care. We may send you a reminder notice offering preventative health service. Please let us know if you don’t want to participate.
When you receive a letter or reminder for a health check, contact the Clinic to make an appointment. Health checks are an important way of preventing disease and include:
- Immunisations
- Adult and Child health checks
- Pap smears
- Diabetes checks
- Chronic disease cycle of care
- Medications
Make an appointment to see a doctor:
- for new or repeat prescriptions.
- Referral requests.
- Centrelink forms needing to be signed.
- Support letters.
- If you have had a test and want to know the results, you will need to speak with clinic staff.